Neena Arora’s, M.H.A., M.B.A., health care career started when she joined Houston Methodist Physician’s Organization in 2007. After graduating with her dual master’s in health care and business administration in 2009, she went on to work with the underserved community at federally qualified health centers in the Houston area (Vecino Health Center and Legacy Community Health Services) where she excelled in performance improvement, operations and risk management. In 2013, Arora began working at San José Clinic, one of the city’s oldest safety-net clinics that serves the uninsured population. She first served as a director of quality, helping standardize quality and operational metrics amongst charity clinics in the local area. She then went on to serve as the clinic’s director of operations and chief operations officer. Arora successfully navigated, streamlined, and improved the clinic’s operations. She, along with her team, continued to provide patient care, implement a telemedicine platform, and open a satellite clinic in the Fort Bend area all in the first year of the pandemic.

In 2021, Arora, wanting to be part of an organization that makes a greater impact in the community, began working in Houston Methodist’s Community Benefits department where she oversaw the Community Scholars program. One of the system’s most important initiatives, this program allows residents and fellows the opportunity to practice clinical care in a community health care setting. She onboarded additional specialties, improved communications with physicians and community partners, and standardized its inner workings. During her time at Houston Methodist, she also provided research, content, and knowledge towards the system’s community health needs assessment and oversaw other programs related to community clinic partners.

Arora is very dedicated to helping the underserved community receive access to quality health care. She is excited to be part of a team and organization that carries the same values and mission.