Description of Service:

Management of authenticated and secure remote
(off-campus) access to campus computing resources.

Business Owner:

Administration (A&F)

UIT Service Manager:

Charles Chambers

UHS Service?

Yes

How To Request:

uh.edu/infotech/services/computing/networks/vpn

Minimum Service Level:

99.9%

Maintenance Windows:

As needed (primarily scheduled on weekends)

Support (Tier 1):

Mahesh More: msmore@uh.edu; 832-842-4731
Arshad Adam: madamsait@uh.edu; 832-842-4806

Support (Tier 2):

Tesfaye Kumbi: tdk@uh.edu; 832-842-4648
Charles Chambers: chambers@uh.edu; 832-842-4624

Support (Tier 3):

None

Charges (if applicable):

None