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Costs & Financial Aid

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Costs & Financial Aid

Refunds FAQ

How do I receive a refund of unused monies associated with tuition, fees and/or financial aid from the University of Houston?
1. If your account shows a credit balance due to financial aid being disbursed, the system will automatically issue a refund without requiring any action from you.
Note: If the credit balance on your account is created for another reason then you may need to sign into your myUH self-service account and request the refund.
2. Did you make a payment using a credit card?
When students use a credit card to pay all or part of their account balance, any credit refund will be returned to the original card up to the amount paid by that card. 
Note: Please allow 7-10 business days for your refund to be processed.
3. If your credit balance refund is a result of using cash or check payment(s), your refund will be issued to your selected refund preference with BankMobile Disbursements.

4. If you are a parent/borrower with an approved Parent PLUS loan that requested refunds to go to yourself instead of the student, a check will be mailed to you at the address submitted in the Parent PLUS application. If you select the refund to go to the student during the Parent PLUS application, it will be sent to the student’s selected refund preference.

Note: Our school delivers your refund with BankMobile Disbursements, a technology solution, powered by BMTX, Inc. Visit this link for more information: https://disbursements.bmtx.com/refundchoices.

What is the refund policy regarding adding/dropping classes?
It is recommended that you go to the Refunds webpage and study the explanation for refunds/credits for an explanation of how they are applied.